Homeowners prefer good manners, says survey
It's time for tradesmen to put down their tools and pick up an etiquette book, as a nationwide survey by the Electrical Contactors' Association has revealed that good manners are top of the list for Haringey householders picking a tradesman.
Seventy-seven per cent of homeowners said that after a good price and strong reputation, a polite tradesman would get their vote. Not only that, but it's time to get out the starch, car wax and Sunday Best, as clean clothes (52%), a smart van (32%) and a smart uniform (29%) were also highly valued.
Continuing with the aesthetics theme, tradesmen with a nice smile (22%) and clean shoes (16%) were also popular, while 1 in 10 admitted that a pleasant accent would help sway their opinion.
Mal Conby, ECA Greater London regional manager comments: "While it may be tempting to choose a tradesman because of a neat and tidy appearance and a polite personality, that doesn't necessarily mean they will do a good job. There's no substitute for hiring someone with experience who comes recommended.
"My advice is to ask friends and neighbours to recommend tradesmen they have used before and then get a range of quotes. Basically don't just jump at the first quote you get. A busy tradesman is usually busy for a reason and it may be worth waiting.
|
|
|
|
|
Hornsey & Crouch End
Journal News |
|
|